The Shopify agency Australian stores call when growth goes flat.
We are a New Zealand Shopify agency working with established Australian stores. Close enough to feel local, only a couple of hours apart, in a market we work in every day. And we start where most agencies never do: with a diagnosis of exactly where your store is leaking, before we sell you anything.
For established Shopify stores across Australia.
You are running the whole store, and growth has gone quiet.
You are a small team, maybe a team of one. You are the marketing, the merchandising, the customer service and the person taping up boxes. The store is doing fine, but growth has flattened and you do not have the hours to work out why.
That is the trap. The one change that would move the needle is buried in your data, and digging it out takes time and a trained eye you cannot spare. So it never gets done, and another month slides by sideways.
That is what we are for. One partner who reads the whole store, finds the leak that is actually costing you, and fixes it, so growth is off your plate instead of one more thing on it.
One methodology, run in order
Pouring in more traffic is the reflex fix, and it only works if traffic is actually your leak. Often it is not: the money is going in conversion or retention, and more visitors just drain away faster. So we read all three pillars of the Revenue System before we change anything.
Traffic
Are the right people arriving, and does the page keep the promise the ad made? The wrong visitors never convert, no matter how good the page is.
Conversion
Offer, page alignment and friction. The three places a ready buyer quietly changes their mind. This is where most of the leak usually is.
Retention
The second order and beyond. A store that only sells once is far more expensive to grow than one that keeps its customers.
You do not have to take our word for where your leak is. Run the free Store X-ray and you will have the full nine-layer read in minutes, long before you ever need to talk to us.
What working with us actually looks like
No 60-page audit nobody reads. A clear diagnosis, a ranked plan, the fixes built, and proof they worked.
The diagnosis
We run the Store X-ray plus a manual teardown of your store and your numbers, and tell you exactly where the money is leaking, ranked by size.
The priority plan
A short, ordered list of the fixes that matter, biggest first. No busywork, no vanity tests. You always know why a thing is next.
The build
We build the fixes, properly, on your store. Offer, page, friction, flows. Done for you, not handed back as a to-do list.
The proof
We measure against your baseline, so you can see exactly what moved and what it was worth. Then we move to the next leak.
// a real store, anonymised
On paper they looked great. They were quietly losing 93% of their customers.
They had plenty of repeat buyers. What nobody could see was how many were quietly slipping away, because the reports averaged it out of sight.
A fragrance brand came to us convinced they had a traffic problem. They did not. They had a healthy base of repeat customers, but underneath, buyers were drifting off over time and their dashboards never surfaced it. We went through their data by hand and found the real leak: retention, not traffic. So we fixed the purchase loop before spending another dollar on ads.
Ways to work together
Three ways in, depending on how much you want to run yourself. Every one starts from the same diagnosis. Prices are a starting point and confirmed on a call once we have seen the current state of your store and funnel.
Toolkit
For the owner who wants to drive, with an expert reading the map. Our tools plus a guided teardown.
- Full Store X-ray and leak read
- A guided walkthrough of your priorities
- The fix list, yours to build
Funnel Build
Done for you. We build the highest-impact fixes across the leak, then prove they moved.
- Everything in Toolkit
- The priority fixes built on your store
- Before-and-after measurement
- One pillar taken from leaking to solid
Funnel System
Ongoing. We work all three pillars in sequence, month after month, as your growth partner.
- Everything in Funnel Build
- Continuous diagnosis and fixing
- Traffic, conversion and retention
- Monthly proof against baseline
Why Australian founders pick us
We diagnose before we sell
You get a real read on your store before any money changes hands. If the fix is simple, we will tell you that.
You see it before you buy it
The diagnosis runs on your own store up front. You are weighing real findings about your business, not a pitch and a promise.
One partner, not one more thing to manage
You are juggling enough already. We own the whole picture and do the work on your store, so it is one less thing you are holding, not one more.
Built in New Zealand, working across the Tasman
Only a couple of hours apart, in a market we work in every day. You talk to the people doing the work, not an account manager reading a script.
Questions, answered straight
Are you based in Australia?
We are based in New Zealand and most of our work is with established Australian Shopify stores. We are only a couple of hours apart, so it still feels local, and you deal directly with the people doing the work rather than an account manager.
Why hire a New Zealand agency over an Australian one?
Close timezones, a market we work in every day, and often better value. More to the point, we diagnose before we sell, across all nine layers, then fix the single biggest leak and prove it out. That approach matters far more than which side of the Tasman we sit on.
Do you understand the Australian market?
Yes. We work with AU stores day to day, in AUD, across the same buyer behaviour, shipping expectations and seasonal peaks. The Revenue System reads any Shopify store the same way; the local knowledge sharpens the fixes.
How much does it cost?
Engagements start from a fixed diagnosis and scale up to an ongoing system. The starting points are on this page; the exact figure depends on your store and is confirmed on a call once we have seen the current state of your store and funnel.
Do you guarantee a specific lift?
No, and be wary of anyone who does. We guarantee a diagnosis grounded in your real data and a prioritised plan. The lift depends on your store, your leak and how much you build. We measure everything against your baseline so you can see it for yourself.
Can I just start with the free tools?
Please do. Run the Store X-ray, try the calculators, take the quiz. That is the whole point: feel the diagnosis before you talk to a human. When you are ready, book a call and bring your numbers.
See the leak before you spend another dollar on ads.
Run the free Store X-ray, or book a call and we will read your store together, with your numbers in hand.